A comprehensive feature set that scales for every clinic, large or small. We've grouped it under four headings: Patient Experience, Operations, Finance, and Growth & Analytics.
Turn every moment the patient experiences, from first contact to post-treatment, into an orderly, fast and reassuring flow. A single, complete patient record replaces scattered files and forgotten documents.
Demographics, medical history, allergies and treatment history are gathered in a single record. Which doctor performed which procedure and when — it's all logged. Your team never has to get to know the patient from scratch each time.
Prepare consent forms digitally and collect them in seconds. Paper archives, lost forms and "we forgot the signature" problems disappear; every consent stays linked to the relevant patient file.
Link X-rays and clinical photos directly to the patient file. Evaluate the treatment plan together with the image; explaining a patient's condition through their own image builds trust.
The patient accesses their appointment, documents and treatment plan in their own language, from their own device. Self-service access both raises patient satisfaction and reduces phone traffic.
Tie the clinic's daily rhythm to the system, not to individuals. When the calendar, reminders and branch management are automated, your team focuses on the patient instead of fixing errors.
Plan by doctor and chair and systematically prevent double booking. Turn cancellations into occupancy opportunities rather than empty slots with the waitlist; see the multi-branch calendar on a single screen.
Significantly lower the no-show rate with automatic SMS reminders before the appointment. Reminder tracking is tied to the system, not the receptionist's memory; you see unconfirmed appointments with a single filter.
Manage and compare multi-branch clinics from a single panel. With branch-based authorization, each user sees only the data they're authorized for; head office evaluates all branches side by side.
Track lab orders and material stock within the operation. Avoid the "out of stock" surprise with critical stock alerts, and spot delays early with lab tracking.
Take collections out of guesswork and tie them to data. When the quote, payment plan, account and invoicing all draw from the same record, you see exactly where the money is at any moment.
Prepare treatment quotes quickly, create installment payment plans. What the patient pays and when is clear from the start; your team doesn't lose time asking "what was left?"
Monitor patient and supplier accounts and open balances in real time. Thanks to the idempotent collection architecture, the same payment is never recorded twice; end-of-day reconciliation stays consistent.
Manage billing from one place and be e-Fatura-ready with the GİB adapter. A billing flow that runs independently of collections stays consistent with your accounting and moves forward error-free.
See daily collections, open balances and payment plans on a single screen. Track the clinic's cash flow day by day, without waiting for month-end.
Base growth on data, not intuition. Which branch, which doctor, which treatment type produces what — you see it all on live dashboards and make your decisions accordingly.
Monitor revenue, occupancy, conversion and doctor performance live. Instead of reports compiled at month-end, you see the decision-driving figure exactly when you need it.
Data-driven recommendations and early warnings are generated automatically. By highlighting risky collections, appointments with a high chance of no-show and recoverable patients, it lets you take proactive action.
Segment patients who have become inactive and win them back with targeted outreach. Far cheaper than finding new patients, this channel is overlooked at most clinics.
Analyze performance and profitability side by side by branch, doctor and service. See where best practice emerges and spread it across the whole clinic.
Simplify operations, grow revenue and focus on what matters with UDENTIVA.
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