UDENTIVA 智能口腔管理平台
Colombia
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Colombia
SUPPORT CENTER

How can we help you?

Create a new support request, or track an existing one with your ticket number and email. Your request is logged with a ticket number.

For reports of abuse or spam, select the "Abuse / Complaint" category. This form is separate from contact/demo requests.

To see the status of your request, enter your ticket number and the email address you used when creating the request.

The answer you're looking for may already be in our Frequently Asked Questions section. You may want to take a look before creating your request.

I forgot my password — how do I reset it?
Use the "Forgot my password" link on the login screen to request a reset link to your email.
Is my clinic's data secure?
Every clinic's data is isolated at the row level (RLS), encrypted, and hosted only in Türkiye. For details, see our Legal & Compliance page.
When will I get a response to my request?
Requests are reviewed on business days; you can track the status from the "Track Request" tab with your ticket number and email.
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