What is kept in the patient file?
Demographics, medical history, allergies, treatment history, digital consent, documents and linked X-rays/clinical photos are gathered in a single record. Sensitive fields are masked and important actions are kept in the audit log.
How do you prevent double booking?
The smart calendar plans by doctor and chair; a second appointment in the same slot is blocked at the database level. This way a conflicting appointment cannot be written even if the application errs.
How does the appointment reminder work?
Automatic SMS reminders are sent before the appointment; you can see unconfirmed appointments with a single filter and confirm them proactively. (Note: email reminders are currently out of scope; notifications go via SMS.)
What do the odontogram and treatment plan offer?
On the FDI tooth chart you mark the condition of teeth, create a staged treatment plan and manage prescriptions digitally. Tooth states are kept append-only: history is not deleted or overwritten; the integrity of the clinical history is preserved.
How are collections, accounts and the cash register managed?
You create a treatment quote and installment payment plan, track the current balance in real time, and perform end-of-day reconciliation consistently. The current balance isn't written by hand; it's derived from invoices and payments. Cancellations/refunds are done with a reverse entry, no line is deleted.
Is there a risk of double charging?
No. Thanks to the idempotent collection architecture, the same payment is never recorded twice even if the network repeats. The end-of-day register reconciliation stays consistent.
Can I use e-Fatura?
Yes. Billing is e-Fatura-ready and connects to your accounting via the GİB adapter. e-Fatura runs independently of collections — it never blocks your collection flow.
Is there stock and lab tracking?
Yes. You bring material management under control with stock cards, in/out movements and a critical stock level alert. You create lab orders and track their status end to end, spotting delays early.
How do you store X-rays and images?
X-rays and clinical photos are linked to the patient file and kept in S3-compatible object storage — never in the database in bulk. Raw file access is granted via a time-limited signed link; even if the link leaks, it expires.
What do reporting and the dashboard show?
You track KPIs such as revenue, occupancy, conversion and clinician performance on live dashboards, and compare them by branch, clinician and service. Every figure is derived from your clinic's real data.
What are AI insights for?
It offers productivity support that shortens routine admin work with data-driven recommendations, early warnings and recovery segmentation. The decisions stay with you; the system directs your attention to the right place.
Is there a mobile app?
Yes. A mobile interface is available for both doctor and patient: you access appointments, patient files, treatment plans and accounts from your phone — no desktop needed, right in the field.
What does the patient portal provide?
The patient accesses their appointment, documents, treatment plan and account self-service, in their own language. This both improves the patient experience and reduces the load on your coordination team.